This Privacy Policy explains how HR Software Delhi ("we", "us", or "our"), operated by Dlehi Tech Solutions Pvt. Ltd., collects, uses, stores, and protects the personal information you provide when using our HR software platform and website at hrsoftwaredelhi.com. By using our services, you agree to the practices described in this policy.
1 Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, work email address, phone number, and company name when you register or request a demo
- Employee data entered into the platform (names, salary details, Aadhaar/PAN numbers, bank account details, attendance records)
- Billing information when you subscribe to a paid plan
- Messages and enquiries submitted through our contact forms
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 7)
2 How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our HR software platform
- To process payroll, attendance, compliance filings, and other HR functions on your behalf
- To send you product updates, service notifications, and billing communications
- To respond to your support requests and enquiries
- To improve our platform through usage analytics and feedback
- To comply with applicable Indian laws and statutory obligations (Income Tax Act, EPF & MP Act, ESI Act, etc.)
- To send marketing communications — only with your consent, and you may opt out at any time
3 Data Storage & Security
All data is stored on servers located within India, in compliance with applicable Indian data localisation requirements. We implement industry-standard security measures including:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- ISO 27001:2022 certified infrastructure
- SOC 2 Type II audited controls
- Role-based access controls — only authorised personnel can access your data
- Regular security audits and penetration testing
Despite our best efforts, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your login credentials with others.
4 Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:
- Service providers: Trusted vendors (cloud hosting, payment processors, email services) who process data on our behalf under strict confidentiality agreements
- Statutory authorities: EPFO, ESIC, Income Tax Department, and other government bodies as required for compliance filings you instruct us to make
- Business transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the successor entity
- Legal requirements: When required by law, court order, or to protect the rights, property, or safety of HR Software Delhi, our clients, or the public
5 Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specific retention periods:
- Payroll and statutory records: 8 years (as required under Indian tax and labour laws)
- Employee records: Duration of employment + 5 years post-termination
- Account data: Until account deletion, then 90 days before permanent deletion
- Marketing contact data: Until you opt out or request deletion
You may request deletion of your personal data at any time by contacting us (see Section 9). Statutory records required by law may not be deleted before their mandatory retention period.
6 Your Rights
Under applicable Indian law and principles of data privacy, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please email us at privacy@hrsoftwaredelhi.com. We will respond within 30 days.
7 Cookies
We use cookies and similar technologies to improve your experience on our website. Types of cookies we use:
- Essential cookies: Required for the website and platform to function. Cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). You may opt out via your browser settings.
- Marketing cookies: Used to show relevant advertisements. Only set with your consent.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.
8 Third-Party Links
Our website may contain links to third-party websites (e.g., Naukri, LinkedIn, government portals). We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
9 Children's Privacy
Our services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our services after such changes constitutes your acceptance of the updated policy.
