Rotational shift management, night shift compliance, high-volume hiring, and attrition tracking — for call centres, outsourcing, and knowledge process companies across Noida and Gurugram.
Trusted by Delhi's fastest-growing teams
BPO & KPO companies in Delhi NCR face HR challenges generic software cannot solve. From industry-specific compliance to workforce patterns that break a standard 9-to-5 template, you need an HRMS that understands how your business actually runs. factoHR Delhi is built for exactly that.
Every module is configured for how bpo & kpo companies actually work, not a generic template forced onto your industry.
Handle base pay + shift allowance + night differential + process incentives + CSAT bonuses. Auto-calculate PF/ESI for the high-volume workforce. Bulk payslip generation for 500+ employees.
Explore Payroll →Biometric integration at office entry points. Auto-detect shift based on punch-in time. Track login/logout for WFH agents. Handle cab-shift mapping for night shift transport compliance.
Explore Attendance →Process-aware leave management — block leave during peak hours, auto-adjust for shift patterns, track shrinkage (unplanned absence) separately from planned leave.
Explore Leave →Bulk hiring workflows — mass interview scheduling, group assessment tracking, batch offer letter generation. Maintain a pipeline of 200+ candidates at different stages simultaneously.
Explore Recruitment →KPI-based performance tracking per process — AHT, CSAT, FCR, quality scores. Auto-calculate incentives from performance data. Bell curve for quarterly reviews.
Explore Performance →Batch onboarding for 20-50 new joiners at once. Digital document collection, bulk PF/ESI enrollment, process assignment, and training schedule — all before Day 1.
Explore Onboarding →Delhi NCR bpo & kpo businesses face industry-specific rules beyond standard EPF, ESI and TDS. factoHR Delhi handles them all.
Maintain written consent forms, transport logs, and security arrangements for women on night shift. Our system tracks all records and generates compliance reports for labour inspectors.
BPOs must comply with working hour limits, weekly rest day provisions, and overtime regulations under the Delhi/UP Shops & Establishments Act.
Many BPO clients require employee background verification records, NDA tracking, and access control logs. Our system maintains these alongside HR records.
Generic HRMS and spreadsheets were never built for your industry. Here is how factoHR Delhi compares.
factoHR Delhi is the Delhi NCR arm of factoHR, one of India's most trusted HR and payroll platforms. We bring 20+ years of payroll expertise to bpo & kpo businesses across Delhi, Noida, Gurugram, Faridabad and Ghaziabad.
Trusted by Mercedes-Benz, Wipro, Siemens and Bajaj, our platform runs payroll, attendance, and statutory compliance for over 4,000 businesses and 2 million employees, with multi-state NCR compliance built in.
Book a Free Demo →Join 4,000+ Indian businesses running payroll, attendance and compliance on autopilot with factoHR Delhi.